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Your customers
The customer-driven business is a successful business. Here we look at ways of understanding your customers, of keeping them happy and of measuring their value to your business.

Home > > Your customers
The customer-driven business is a successful business. Here we look at ways of understanding your customers, of keeping them happy and of measuring their value to your business.
| 27 January |
| New online VAT filing rules |
| 26 August |
| New advisory fuel rates for September 2011 |
| Date | Title |
|---|---|
| 8 February |
|
| HMRC to clampdown on PAYE and NIC avoidance | |
| 8 February |
|
| Apprenticeship funding to benefit businesses and young workers |